Shipping policy
At TOP INDIA ORGANIC, we are committed to delivering premium jaggery powder and tea powder premix with the highest standards of quality and secure packaging. Partnering with reputed courier agencies ensures your order reaches you safely and promptly.
Delivery:
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Free Shipping: Enjoy free shipping on all orders above ₹499.
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Dispatch: Orders are dispatched from our warehouse within 2 business days.
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Transit Time: Most orders are delivered within 4-7 days from the date of order placement.
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Track Your Order: Monitor your shipment's progress by the AWB number given to you.
Returns & Refunds:
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No Returns/Refunds: Due to the nature of our consumable products (jaggery powder & tea powder premix), TOP INDIA ORGANIC does not accept returns, refunds, or replacements once an order has been dispatched. This policy is in place for hygiene and quality assurance reasons.
Our Quality Guarantee:
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We guarantee that your TOP INDIA ORGANIC products will arrive at your doorstep in perfect condition, securely packaged to maintain freshness.
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If you receive items that are damaged during transit or significantly different from what you ordered, please contact our support team immediately. We will investigate and resolve genuine issues related to shipping damage or order errors.
We're Here to Help:
Have questions about your order, delivery, or a concern about product condition upon arrival?
Contact our dedicated support team:
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Email: support@tiojaggerytea.com
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Phone/WhatsApp: +91 9975329777