Terms & Conditions
Welcome to tiojaggerytea.com! Please read these terms and conditions carefully before using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Age Requirement: You must be at least 18 years old to use this website. If you are under 18, you may use our site only with involvement of a parent or guardian.
Service Availability: We reserve the right to modify or discontinue any part of the service without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the service.
Orders: Your order constitutes an offer to purchase our products. Once you place an order, you will receive an email confirmation acknowledging receipt of your order. Your order will be dispatched upon acceptance.
Cancellation Policy: If you wish to cancel your order, please notify us before the order is dispatched. A refund will be issued in the form of store credit, provided the cancellation is made at least 48 hours in advance.
Payment: All payments must be made through the methods available on our website at the time of purchase.
Delivery: Our in-house transport team handles deliveries 7 days a week. The risk of loss and title for products purchased from us pass to you upon delivery of the items to the carrier.
Damaged or Incorrect Orders: If your order arrives damaged, incorrect, or incomplete, please notify us immediately for investigation. We may offer store credit or a refund, depending on the circumstances.
Complaints: Any complaints regarding our products or services must be raised within 24 hours of delivery. Additional information may be requested to substantiate a complaint.
Returns: We do not accept returns for products purchased from outlets other than our website. However, we will consider returns for damaged or incorrect products in accordance with our policy.
Ownership: Legal ownership of the goods remains with us until full payment is received.
Refunds: Refunds will be issued in the form of store credit and will only be provided to the original account used for the purchase.
Color Accuracy: While we strive to accurately display the colors of our products, we cannot guarantee that your monitor will accurately reflect the colors upon delivery.
Limitation of Liability: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
By using tiojaggerytea.com, you agree to abide by these terms and conditions. If you have any questions regarding these terms, please contact us.